Privacy Policy

Effective Date: January 1, 2012

Last Update: December 21, 2011

Discus Dental Privacy Policy


Discus Dental, a Philips company, believes strongly in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you about how we will use your personal data, and to give you choices about how those data will be used. Therefore, we encourage you to read this Privacy Policy carefully.

Conditions of Use, Notices, and Revisions:

In general, this Privacy Policy applies to all personal information of consumers collected or used by Discus Dental or its affiliates. This includes information from websites for commercial use that are owned by Discus Dental and offline collections of personal data for commercial use owned by Discus Dental. By visiting Discus Dental websites and online stores you are accepting this Privacy Policy. If you have any concern about privacy at Discus Dental, please contact us at 1-800-442-9448. Our Privacy Notice is subject to change. You should check our web site frequently to see the most recent changes to our Policy. We will notify you of any material changes that make our Policy less protective of personal information collected in the past by sending a notice to your primary e-mail address on file with this website or by placing a prominent notice on our website.

Types and uses of personal information:

Sharing your personally identifiable information enables us to offer you a number of benefits. It will make it easier and more convenient for you to:

  • Request information specific to your interests;
  • Participate in online communities;
  • Receive personalized messages and special offers that are relevant to your interests;
  • Save time by storing your preferences;

It will also allow us to conduct market research to help us develop better products, to provide more responsive customer service, and to improve our websites. You may choose to share your information with us in a number of ways online, such as ordering a product, entering a contest, registering a purchase, participating in a promotion, or subscribing to a newsletter.

You can also share your personally identifiable information with us by returning the reply card that comes with the product you purchased or by communicating with one of our customer care representatives by e-mail, telephone, or in writing.

Sometimes Discus Dental obtains your personal data from other parties outside of Discus Dental. This includes the buying of a business of which you already are a customer or the disclosure of your personal data by one of our partner companies. If you do not want us to use your personal data which you have not provided to us yourself, you can let us know by contacting us at the address listed below.

Your information will be used as follows:

  • Login: This provides you with access to your account and protected content. Your login includes a personally selected username and password.
  • Account Information: This feature tells us more about who you are, how to contact you, and other relevant information, such as: first and last name, billing and shipping addresses, city, state, zip code and email address.
  • Automatic information: We collect and analyze information including Internet Protocol address used to connect your computer to the internet; username; password; browser type; Uniform Resource Locator (URL), clickstream to, through, and from our Web site, and date and time. We also use software tools to measure and collect session information, including response time, errors, and network information.

Information Sharing:

We want to know you better so we can serve you better. But the choice of whether you want this kind of service is up to you.

You should know that your personally identifiable information may be transferred from your home country to other Discus Dental or Philips companies around the world, who may communicate with you about our products or special offers you may find useful. If you do not want us to send you personalized offers or information, you can let us know by checking the appropriate box on the registration form or reply card. Discus Dental will only share your data with third parties outside Discus Dental in the following circumstances: Sometimes Discus Dental sells you a product or offers you a service in a joint marketing effort with other companies. In such cases, your personal data will be shared with these companies. We will always let you know that such relationship exists and who these companies are prior to your registration. Note that these companies often have their own privacy policies that apply to the way they use your personal data. These privacy policies sometimes differ from the Discus Dental Privacy Policy. Discus Dental sometimes uses outside companies for handling your purchase or request or for processing your data. Discus Dental requires these companies to adequately safeguard your personal data and not use your data for any other purpose not authorized by Discus Dental. Discus Dental sometimes sells a business to another company. Such transfer of ownership could include the transfer of your personal data directly related to that business to the buyer. Discus Dental will release personally identifiable information if compelled by law. Discus Dental will not sell or provide your personal data to other third parties allowing them to use your personal data for their own purposes.

From time to time, this Web Site may provide links to other websites. You should carefully review the privacy policies on those sites; they may differ from the Discus Dental Privacy Policy

“Cookies” and website logging

Some of our Web Sites will send a "cookie," a small text file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. And, if you use an online "shopping cart," cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored. To learn more about cookies we encourage you to visit If you visit our Web Sites to browse, read, or download information, we collect and store some "visitor information" from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our Web Site, and the Internet address of the website from which you linked directly to our Web Site. We use this information to measure the traffic on our Web Sites and to help us make our Web Sites more useful. We delete this information after some time.

Special Information for Parents

While Discus Dental Web Sites are generally not targeted at children under the age of thirteen, it is Discus Dental policy to comply with the law when it requires that a parent's or guardian's permission is secured before knowingly collecting, using, or disclosing personal information from children under the age of thirteen.

We strongly recommend that parents take an active role in supervising the online activity of their children.


We share information with agents that perform functions on our behalf. Examples including fulfilling orders, delivering packages, sending postal mail and email, processing credit card payments, providing search results and links, and providing customer service.

Receipt of Information:

We receive information from other sources including tracking and delivery date information from carriers; search term and search result information including paid listings such as Overture pay-for-performance and Google sponsored listings; and credit history information from credit bureaus which we use to prevent and detect fraud.

Business Transfers:

As we continue to develop our business, we might buy or sell business units or subsidiaries. In such transactions, customer information generally is one of the transferred business assets. In the event that this division of Discus Dental is acquired, customer information will be one of the transferred assets.


We protect the personal information that you share with us. We protect the security of your information during transmission with Secure Sockets Layer software (SSL), which encrypts your information. Access to your information is limited to authorized employees who are trained in the proper handling of customer information. Authorized third party agents may also need access to you personal information, i.e. a shipping company to deliver your package. We provide third party agents with the minimum of information needed to complete the requested service or transaction.

Website links:

We provide links to third party sites. Since we do not control these web sites, we encourage you to review the privacy notices posted on these (and all) third party sites.

Accessing and updating information:

Account or personal information can be changed or updated by using our simple site tools. Login information such as usernames and passwords can be resent electronically to the email address on file by using the password retrieval functionality. Please notify us of changes to your account and personal information and keep your profile updated.